Question 1

What time is check-in?

Accepted Answer

Check-in time is 4:00 p.m.

Question 2

What time is checkout?

Accepted Answer

Checkout time is 11:00 a.m.

Question 3

May I check in during late evening hours?

Accepted Answer

Yes, the hotel has a 24-hour front desk.

Question 4

Is late checkout available?

Accepted Answer

Yes, but it depends on the availability on the day of departure and how late you are requesting.

Question 5

Do you have a pool?

Accepted Answer

Yes. Our beautiful rooftop pool is located on the 4th floor.

Question 6

Does the hotel have car parking facilities?

Accepted Answer

Yes. We have a self-parking option for $28 per night or valet parking for $45 per night, inclusive of tax. You must first check in to be able to use the parking facilities.

Question 7

How many buildings does the hotel have?

Accepted Answer

The Tony Hotel South Beach consists of two adjacent buildings. The main building is located on 801 Collins Ave and our second building is located on 800 Ocean Drive, directly across from the beach.

Question 8

Is the hotel reception desk open 24 hours a day?

Accepted Answer

Yes, the front desk is always open.

Question 9

May I leave my luggage at the hotel before check-in time?

Accepted Answer

Yes, our bellman will gladly help you with luggage storage.

Question 10

What is the minimum age requirement to check into the room?

Accepted Answer

The minimum age for check-in is 21 years old.

Question 11

Does the hotel offer cribs and is there a charge?

Accepted Answer

There is no charge for cribs. Guests should contact the hotel in advance to check availability and to reserve one.

Question 12

Do you have a fitness center?

Accepted Answer

Yes. The fitness center, which contains free weights, cardio machines, and a Peloton, is located on the 4th floor for hotel guest use.

Question 13

What are your cross streets?

Accepted Answer

You can find us on the corner of Collins Ave and 8th Street, Miami Beach, FL 33139.

Question 14

What forms of payment are accepted to pay for my room?

Accepted Answer

We accept most major credit cards like American Express, Master Card and Visa.  Cash is also accepted as payment during checkout.  A valid credit card must be provided in order to check-in.

Question 15

How do I report a missing item?

Accepted Answer

You can call the hotel at 305-531-2222 and talk to the front desk or send an email to reservations@thetonyhotel.com.

Question 16

Do you allow smoking on property?

Accepted Answer

Smoking is permitted only in designated outdoor areas. For the enjoyment of all guests, all our interior spaces are smoke-free.

Question 17

Does the hotel offer a shuttle?

Accepted Answer

Our concierge can always help you in reserving transportation services. Contact us at 305-531-2222 or Reservations@GoldmanProperties.com for your service.

FAQs